Shop Policies • Jennie Jane

Shop Policies

Payment

Payment via PayPal is due at time of purchase. If you need to cancel your order, please contact me immediately. The order cannot be canceled once the item is shipped. A sales tax of 6% will be charged to Maryland residents.

Shipping

Your item(s) will ship within 3 business days (M – F) of payment. All items will be shipped via USPS Parcel Post with delivery confirmation. Please allow 2–9 days for delivery. If you would like to purchase shipping insurance for your order, please contact me for a revised invoice.

Refunds and Exchanges

Please contact me if you are unhappy with your purchase and would like to request a refund. Buyers will be responsible for return shipping costs. Items must be returned in the same condition as they were received. Items must be returned within 30 days of purchase.

Privacy Policy

Jennie Jane respects your privacy and is committed to protecting it. Your information will be kept confidential. Jennie Jane does not share, sell or rent any personal information to other companies or third parties.

When you place an order on this website, Jennie Jane requests your, name, email address, billing and shipping address, and telephone number. This information allows us to process, fulfill and alert you to the status of your purchase. Your credit card information is processed through a secure payment gateway via PayPal.

Jennie Jane may use the e-mail address you provide to notify you of new products and sales. Click here to unsubscribe from this list.

If you have any questions regarding this Privacy Policy, please contact:

Jenn Moore
[email protected]